រៀនផ្ទាល់តាម Online ៖ Business Strategy (យុទ្ធសាស្ត្រអាជីវកម្ម) 👉 រៀនតែ ១ ថ្ងៃ វគ្គថ្មីចូលរៀនថ្ងៃអង្គារទី 16/06/2026 ពីម៉ោង 8 AM to 12 PM និង 1:30 PM to 5:30 PM
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វគ្គនេះបណ្តុះបណ្តាលដោយផ្ទាល់ពី លោក យ៉ាន់ ណាង (Yan Nang) ជាអ្នកមានបទពិសោធន៍ការងារជាង ១៥ ឆ្នាំនិងបានបញ្ចប់ ACCA (អ្នកដែលអាចប្រលងជាប់ ៤ មុខវិជ្ជាក្នុងពេលតែម្តងលំដាប់ផុតលេខ), MBA/BBA (សិស្សពូកែ) ,Tax Agent (លំដាប់ពិន្ទុខ្ពស់)
ក្រុមហ៊ុន Phnom Penh HR នឹងធ្វើការបណ្តុះបណ្តាលទាក់ទងនឹង Business Strategy ទាំងទ្រឹស្តីនិងការអនុវត្តជាក់ស្តែងតាមរយៈ Online ចំនុចសំខាន់ៗដែលត្រូវសិក្សារួមមាន៖
I. Stakeholder Analysis
1. Mendelow’s Matrix
A tool used to analyze stakeholders based on:
- Power = ability to influence the business
- Interest = level of concern about business activities
Four Groups
| Group | Characteristics | Strategy |
|---|---|---|
| High Power + High Interest | Key players | Manage closely |
| High Power + Low Interest | Powerful but less involved | Keep satisfied |
| Low Power + High Interest | Interested but weak influence | Keep informed |
| Low Power + Low Interest | Minimal influence | Monitor only |
Example
Government regulators = high power
Small customers = low power
2. Mission
A mission explains:
- Why the business exists
- Main purpose
- Core values
- What it provides
Good Mission Characteristics
- Clear
- Realistic
- Inspiring
- Customer-focused
Example
“To provide affordable and high-quality education services.”
II. Strategic Analysis
1. Critical Success Factors (CSFs) and Core Competences
Critical Success Factors
Key areas a company must perform well in to succeed.
Examples:
- Fast delivery
- Low cost
- Product quality
- Customer service
Core Competences
Unique strengths difficult for competitors to copy.
Examples:
- Strong brand
- Advanced technology
- Skilled employees
Difference
| CSFs | Core Competences |
|---|---|
| Industry requirements | Company unique strengths |
| Needed to survive | Creates competitive advantage |
2. PESTEL Analysis
Analyzes external environment.
| Factor | Meaning |
|---|---|
| Political | Government policy, tax |
| Economic | Inflation, interest rates |
| Social | Population trends |
| Technological | Innovation |
| Environmental | Climate issues |
| Legal | Laws and regulations |
Example
New environmental laws may increase production costs.
3. Porter’s Diamond
Explains why some countries are competitive in certain industries.
Four Factors
| Factor | Meaning |
|---|---|
| Factor conditions | Skilled labor, infrastructure |
| Demand conditions | Strong local demand |
| Related industries | Supporting suppliers |
| Firm strategy/rivalry | Strong local competition |
Example
Japan is strong in automobile manufacturing.
4. Porter’s Five Forces Model
Analyzes industry competition.
Five Forces
| Force | High Force Means |
|---|---|
| Rivalry among competitors | Strong competition |
| Threat of new entrants | Easy to enter market |
| Threat of substitutes | Alternative products exist |
| Bargaining power of suppliers | Suppliers control prices |
| Bargaining power of buyers | Customers influence prices |
Purpose
Helps determine profitability and market attractiveness.
5. Product Lifecycle Analysis
Products move through stages:
Introduction → Growth → Maturity → Decline
| Stage | Characteristics |
|---|---|
| Introduction | Low sales, high promotion |
| Growth | Rapid sales increase |
| Maturity | Stable sales, strong competition |
| Decline | Falling demand |
Example
DVD players are in decline stage.
6. Porter’s Value Chain
Analyzes activities creating customer value.
Primary Activities
- Inbound logistics
- Operations
- Outbound logistics
- Marketing & sales
- Service
Support Activities
- HR management
- Technology
- Procurement
- Infrastructure
Purpose
Find areas to reduce cost or improve value.
7. SWOT Analysis
| Internal | External |
|---|---|
| Strengths | Opportunities |
| Weaknesses | Threats |
Example
| Strength | Strong brand |
| Weakness | High costs |
| Opportunity | Growing market |
| Threat | New competitors |
Purpose
Combines internal and external analysis.
III. Strategic Choice
1. Ansoff’s Matrix
Shows growth strategies.
Existing/New Products vs Existing/New Markets
| Strategy | Meaning |
|---|---|
| Market penetration | Existing products + existing markets |
| Product development | New products + existing markets |
| Market development | Existing products + new markets |
| Diversification | New products + new markets |
Risk
Diversification = highest risk.
2. Competitive Strategy
How a company competes.
Porter’s Generic Strategies
| Strategy | Focus |
|---|---|
| Cost leadership | Lowest cost |
| Differentiation | Unique product |
| Focus strategy | Niche market |
Example
Luxury brands use differentiation.
3. Joint Development Strategies
Businesses cooperate together.
Types
| Strategy | Meaning |
|---|---|
| Joint venture | Create new shared business |
| Strategic alliance | Cooperate without new company |
| Licensing | Allow others to use brand/technology |
| Franchising | Sell business model |
Advantages
- Shared risk
- Access new markets
- Share expertise
4. BCG Growth Share Matrix
Classifies products/business units.
| Category | Characteristics |
|---|---|
| Stars | High growth, high market share |
| Cash cows | Low growth, high market share |
| Question marks | High growth, low market share |
| Dogs | Low growth, low market share |
Purpose
Helps allocate resources.
IV. Strategy into Action
1. Business Process Change
Improving business operations.
Types
- Automation
- Reengineering
- Continuous improvement
Objective
Increase efficiency and reduce cost.
2. Corporate Parenting
How head office manages subsidiaries.
Parenting Styles
| Style | Meaning |
|---|---|
| Synergistic | Adds value to subsidiaries |
| Financial control | Focus on financial performance |
| Portfolio manager | Treats subsidiaries as investments |
3. e-Business
Using internet technology for business activities.
Examples
- Online shopping
- Digital payments
- Cloud systems
Benefits
- Lower costs
- Global reach
- Faster communication
Risks
- Cybersecurity
- Technology failure
4. Emergent Strategies
Strategies that develop naturally over time instead of formal planning.
Characteristics
- Flexible
- Adaptive
- Reaction to changes
Example
A restaurant starts delivery service after customer demand increases.
5. Managing Strategic Change
Managing organizational change successfully.
Common Models
Lewin’s model:
-
- Unfreeze
- Change
- Refreeze
Causes of Resistance
- Fear
- Uncertainty
- Loss of power
Solutions
- Communication
- Training
- Participation
6. Marketing
Process of satisfying customer needs profitably.
Marketing Mix — 4Ps
| P | Meaning |
|---|---|
| Product | What is sold |
| Price | Selling price |
| Place | Distribution |
| Promotion | Advertising |
Modern Extensions
7Ps add:
- People
- Process
- Physical evidence
V. Examples and Questions
Note:
“We retain the right to add or remove insignificant parts of the training content, provided such changes do not affect the overall learning outcomes.”
Original price was: $198.$99Current price is: $99.ចុច ចុះឈ្មោះរៀន


























